FAQ

Booking your next class is a breeze! Simply head over to our website, create an account, and choose the class that you’re interested in. Prefer the personal touch? Give us a call or pop by our front desk, and we’ll take care of the rest!

Life happens, and we get it! You may cancel your class booking up to 9 hours in advance with no fuss or fees. If you need to cancel within 9 hours or miss the class, a late cancellation fee may apply. For those with memberships or packages, there might be specific terms, so be sure to check the details for your plan.

Absolutely! We’ve got sparkling showers that double up as changing rooms within the studio. Freshen up and get ready to conquer your workout, or unwind and clean up after that workout.

Welcome to Chrome Club! If you’re new to the scene, we’ve got you covered with beginner-friendly classes to ease you right in. Our Chrome Coaches are here to guide you, offer tips, and ensure you feel right at home.

Absolutely, try before you commit! We offer trial classes and single-session passes so you can test the waters before diving in. Check our website or give us a shout to find out about our exciting trial options and find the perfect fit for you.

Arriving 15-20 minutes early is the secret to a stress-free start! It gives you time to check in, get comfortable, and maybe even sneak in a quick warm-up. Plus, it ensures you’re all set to dive into your workout right on time. See you at the starting line!

Make sure to bring or wear appropriate workout clothes, socks, suitable footwear, and a water bottle. For Cycling classes, shoes are provided or you may wear your own, with compatible cleats.

Go at your own pace while pushing your limits and focus on yourself. Even the best were once beginners. Refrain from using your phones during class. Leave it in your locker or put it away. The most important rule is to have fun and enjoy your workout!

We’ll keep lost items for up to 3 weeks at the front desk. Think you lost something? Just reach out to us via email or ask our Chrome Crew during your next visit.

We highly recommend you check with your doctor/medical professional prior to working out at CHROME or participating in any workouts. Please notify our CHROME COACHES before class and they will ensure you’re looked after.. Remember, SAFETY FIRST!

Yes, absolutely! At Chrome Club, we prioritize your safety and well-being. Before starting, we recommend discussing any pre-existing health conditions with your healthcare provider or doctor. Our coaches are trained in modifying workouts to accommodate a variety of needs and fitness levels, ensuring that you can participate in a way that works for your body and helps you safely work towards your fitness goals.